Shipping policy

Shipping Policy

Thank you for visiting and shopping at Musgrave Pharmacy. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed for Same day delivery. Orders are delivered during our opening hours Monday to Saturdays between 9 am to 4 pm. We do not guarantee delivery on public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few hours. Please allow additional time in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout

Delivery Address	Location
Kingston Metropolitan Area (New Kingston, Crossroads, Halfway Tree, Constant Spring Road, Hope Road)	$600.00
Kingston & St. Andrew (Manor Park, Papine, Downtown, 3 miles, ferry, Norbrook, Barbican, Jacks Hill, Havendale)	$850.00
St. Andrew (Stony Hill, Norbrook - Above Hill Road, Gordon Town, Red Hills/Chancery Hall)	$1,050.00
Harbour View / Airport	$1,200.00
Bull Bay	$1,900.00
Portmore	$1,700.00
Spanish Town	$1,900.00

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

Musgrave Pharmacy is not liable for any products damaged or lost after shipping. If you received your order damaged, please contact us at Musgravepharmacy@gmail.com.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside of Jamaica.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.